I was happy that I got in for a follow-up appointment because it helped a lot. However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. When comparing them to others I have visited for the same condition, they are among the best I have seen.
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I really love that they have plenty of doctors and nurse practitioners as back-up support for when the pediatrician is sick or unavailable. I feel a lot better knowing that someone will always be available when I need them. When we walked into the examining room, I was so happy to see that they had taken the time to make the examining rooms bright and child-friendly. They have really great customer service here. They always put their customers first, regardless of the situation.
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