They appear to have a knowledgeable staff of physicians, but they have the habit of giving a diagnosis without running tests so that you have to make multiple visits before you get the correct diagnosis. It seems the physician staff changes often or they can not keep the better physicians more than two or three years. What is worse though is a very poor accounting system which is always messing up patient accounts and incorrectly filing claims with insurance. I finally had enough and left this office because they owed me hundreds of dollars and I am still fighting to get refunded. They file claims incorrectly, then the insurance does not pay and rather then refile the claim correctly they send a bill for the full amount. When I inquired about a bill that did not get paid by insurance over a year ago, they told me it was paid, I inquired about this bill two more times and got the same reply. Then 6 months ago I get a bill. They threaten me with creditors, so I paid (big mistake!). I wrote the clinic a letter explaining that they needed to file the claim correctly and they now owed me a refund. Three months later (1 yr 3 months after the service date) the clinic finally refiled the claim correctly, but I am still waiting for my refund.
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I'll definitely be going back. I didn't have a bad experience.
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
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