They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They were friendly and gracious the entire appointment and made me feel at home.