They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.