This office doesn't have as long of a wait time as I had experienced at Pediacare on RT23S (our child's original pediatrician was there, but we changed to PPA because the wait time was outrageous. PPA is pretty flexible, but it's frustrating to get an appointment when your child is sick. I often have to wait until the evening if I'm calling in the morning. With a child in daycare, the sooner they start medication, the sooner they can go back to daycare and I can go back to work! I really wish they saved morning time slots for sick visits.
I'm happy with Dr. Nelson and the staff is fairly pleasant. I'm hesitant to change pediatricians again because I wonder if this is as good as it gets in the area!
It is obvious that their office is cleaned regularly. It was fantastic. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
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