Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. It is obvious that their office is cleaned regularly. It was fantastic. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I'll be going back as that is my Dr of record. I didn't have a bad experience. The wait time is always very excessive... as much as an hour +.
Dr. Hansen made sure every single question I had was answered, and he is always available if I think of any more questions I want answered. Their staff is not friendly at all. They do not acknowledge you when you arrive if they are typing or chatting with other staff. Very rarely do I see a smile from anyone but the doctor himself. I feel like I am bothering them. The only reason I continue to go there is because the doctor is wonderful.
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