I am surprised that they are still doing business. If you try to look up their phone number they still have the old phone number when they were in Stop N Shop's center and that number is disconnected. I have blood work that was taken last month and I tried to schedule my son's firefighter physical and called the number on the sheet that they sent me and even though it states phone 685-2529 it is a fax and their fax number doesn't answer so I still haven't made the appointment. Frustrating as hell. Otherwise I can tell you in the beginning of the year I had my physical and they treated me very nice( we have to have our firefighter physicals here)
Their procedures are.. messed up in at least 3 areas: 1. Calling. They call you (confirm an appt, give results, etc), their outbound number is the local hospital. Sooo, try to return the call, and the hospital has no idea what you're talking about, and no way to transfer. 2. Their hours: staff doesn't answer phones between 11-2, and various other times. I haven't yet figured out their hours. 3. Billing. You will go to collections inside of 30 days. Billing is managed in PA and all bills refer to PA, but PA can't take any payment: they send you to hospital billing. Hospital billing sends you to Snyder's office. And Snyder's office (point #2) doesn't answer the phone.
Dr. Snyder has REALLY nice staff, patient, etc., and they're great when you get through. But procedurally, they're a nightmare.
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