I went in & told the nurse what all I was seeing Dr. Montgomery that day. When he came in he asked what I was in for, looked at it prescribed me some things, with no real outlook on what my problem might be, then he said ok have a great day. I didn't expect that & then I told him what else I came in for. He cursed in conversation with me which I found very unprofessional, which I'm assuming he did it to try and relate to my age group (I'm 26). Then when I told him the final thing he got frustrated with me & told me that I need to tell him what all I was coming in for right off the bat. I explained to him that I told the nurse which I assumed would be translated to the doctor. He explained to me that, that's not the case & he doesn't know why patients tell nurses information besides the stats that they are supposed to take. He was frustrated because I think he had to recode the visit. So I call back 5 days later on a Monday for my test results, come to find out he's on vacation all week & another doctor will review them & call me back. Of course this ended up being more serious than I originally thought & they gave me no comfort or no real direction on care besides prescribing me medication. Then I get a call back 2 days later from a nurse asking me about a completely different condition that I never even was seen for. I inform her & she states that she'll send the doctor a message. I feel that there is a huge lack of personal care there and felt more like a medical record number than anything. He also felt the need to tell me an inappropriate story of another patients reaction to a medicine he prescribed me, definitely awkward & unnecessary. I will be seeing a new doctor from here on out.
I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Their office equipment was in good shape and looked very current. I felt like everything was very safe. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I'm not totally sure if I would send my friends and family here. If someone was in a pinch, then I would maybe recommend them, but the only problem I have with them is that if youre sick they dont seem to get you an appointment for days to come. I think they have too many patients at this office and it is hard to get an appointment. But other than that they're great.
They were ready to see me when I showed up for my appointment. I hurt my back and called to get something for it at 6:30 pm, they answered my call immediately and called in a prescription for me. This was a big deal for me. It is a relief to know that I can count on them to always be there for me when I need them the most. They have really great customer service here. They always put their customers first, regardless of the situation.
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