I will definitely recommend this doctor to people I know. They were friendly and made me feel at home. I really appreciated the kindness of both the doctor and staff. Their staff is very friendly and professional; I felt welcome. I wasn't worried about their equipment in the least. It was safe and well taken care of. The wait time is acceptable to me. The front office is very good about booking enough time for each appointment since this provider is not known to rush. They spend a lot of time with me and I know they may need to spend extra time with some other clients as well.
I went in & told the nurse what all I was seeing Dr. Montgomery that day. When he came in he asked what I was in for, looked at it prescribed me some things, with no real outlook on what my problem might be, then he said ok have a great day. I didn't expect that & then I told him what else I came in for. He cursed in conversation with me which I found very unprofessional, which I'm assuming he did it to try and relate to my age group (I'm 26). Then when I told him the final thing he got frustrated with me & told me that I need to tell him what all I was coming in for right off the bat. I explained to him that I told the nurse which I assumed would be translated to the doctor. He explained to me that, that's not the case & he doesn't know why patients tell nurses information besides the stats that they are supposed to take. He was frustrated because I think he had to recode the visit. So I call back 5 days later on a Monday for my test results, come to find out he's on vacation all week & another doctor will review them & call me back. Of course this ended up being more serious than I originally thought & they gave me no comfort or no real direction on care besides prescribing me medication. Then I get a call back 2 days later from a nurse asking me about a completely different condition that I never even was seen for. I inform her & she states that she'll send the doctor a message. I feel that there is a huge lack of personal care there and felt more like a medical record number than anything. He also felt the need to tell me an inappropriate story of another patients reaction to a medicine he prescribed me, definitely awkward & unnecessary. I will be seeing a new doctor from here on out.
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. When comparing them to others I have visited for the same condition, they are among the best I have seen. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I'll definitely be going back. I didn't have a bad experience.
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