I went in & told the nurse what all I was seeing Dr. Montgomery that day. When he came in he asked what I was in for, looked at it prescribed me some things, with no real outlook on what my problem might be, then he said ok have a great day. I didn't expect that & then I told him what else I came in for. He cursed in conversation with me which I found very unprofessional, which I'm assuming he did it to try and relate to my age group (I'm 26). Then when I told him the final thing he got frustrated with me & told me that I need to tell him what all I was coming in for right off the bat. I explained to him that I told the nurse which I assumed would be translated to the doctor. He explained to me that, that's not the case & he doesn't know why patients tell nurses information besides the stats that they are supposed to take. He was frustrated because I think he had to recode the visit. So I call back 5 days later on a Monday for my test results, come to find out he's on vacation all week & another doctor will review them & call me back. Of course this ended up being more serious than I originally thought & they gave me no comfort or no real direction on care besides prescribing me medication. Then I get a call back 2 days later from a nurse asking me about a completely different condition that I never even was seen for. I inform her & she states that she'll send the doctor a message. I feel that there is a huge lack of personal care there and felt more like a medical record number than anything. He also felt the need to tell me an inappropriate story of another patients reaction to a medicine he prescribed me, definitely awkward & unnecessary. I will be seeing a new doctor from here on out.
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. When comparing them to others I have visited for the same condition, they are among the best I have seen. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I'll definitely be going back. I didn't have a bad experience.
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They always take that extra step to make me feel special. I always enjoy my appointments here. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
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