They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Love these guys. I have taken my kids here for over 8 years they are wonderful to work with.
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