I have out of state insurance, and I'd been going there for about 2 years. One random visit they said I had a $400 balance on my account. I hadn't been notified of this, so I wasn't at all prepared to pay. They gave me the run around and said they'd been waiting for my insurance to pay them (for TWO years?).
To make a long story short, service there was excellent, but if you have out of state insurance make sure you keep an eye out for any sort of outstanding balance you might have.
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment!
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