Doug Smith has been practicing dentistry in Logan Utah for over 17 years. His down to earth friendly style makes him easy to like. Doug is a favorite for many loyal and happy patients. He lives with his wife and 3 children in North Logan. His office is located in an attractive setting nearly under the shadow of the beautiful Logan Temple on 2nd North in Logan.
I had a terrible experience with Dr. Smith and would suggest that all patients avoid him at all costs. He put in a filling incorrectly, so that I get daily toothaches now, and when I went back to him to get it fixed, he told me that the filling was fine and I must be imagining things. He was discourteous and self-righteous. I also had an allergic reaction to the lidocaine he used and when I called to ask if there was anything different about the anesthetic so that I would know to avoid it in the future, he became very defensive and refused to answer my questions. An absolute lack of customer service on top of terrible dental care. That about sums it up.
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was satisfied with my visit and feel that it was time and money well spent. I didn't wait lon g at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time.
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