I haven't been to dentist in 7 years because I am deathly scared of getting work done. I went to Woodlands Dental Partners from a reference of the family and I absolutely loved this place.
They were willing to help me in such a short period of time due to my insurance expiring in a few weeks and booked all my appointments on the spot. I had to get a deep cleaning, which was really fast and not painful. I had to get 4 fillings, which was really fast and not painful. I also had to get all 4 wisdom teeth pulled and Dr. Jardine was amazing.
Dr. Jardine answered any and every questioned I had and even gave me his personal information in case of emergency. The front desk ladies knew me by first name because I called and asked a million questions. Jordan and Chandra answered every questioned in detail and gave me a better understanding of insurance and payments. Sara, the hygienist, was very sweet and gave great recommendations. Dr. Melon, who did my fillings, was very fast and always made sure I was not in any pain.
For my first time back in 7 years, I was really impressed and will definitely go back for my routine cleanings versus avoiding the office. I recommended this place to several people in my work office. I will continue to as well.
I will NEVER return to this dental practice again! The dentist decided to extract my tooth while there was MASSIVE swelling on the right side of my face, in turn leaving the infection to enter my blood stream. To make matters worse, I was in EXTREME pain and he took 9 hours to call in any medications for me. When the medication was called in it was a medication that I cannot take, that information was in my chart and over looked. I will NEVER go back nor would I EVER recommend Dr. Lopp to anyone!
They answered most of my questions but I could have used a lot more information, especially concerning insurance coverage etc. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They don't give you all your financial options under your insurance plan. They only tell you the cost of the highest priced under your insurance and don't inform you that there may be other options that could be more affordable.
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