They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional, but I was the only one in the waiting room and still had to wait 45 min before they asked me to the back. I was also very disappointed, that the treatment plan they said I should undergo was not covered by my insurance, and it was going to cost me over $600. I went and got a second opinion, at a dentist that a friend recommended and they said that what Monarch Dental was recommending was unnecessary and that all I would need is a typical tooth cleaning and to floss more often.
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I was relieved that my gums didn't bleed very much after my appointment. I've been to other dentists that weren't gentle while they were flossing my teeth so I was nervous I would encounter that here but I didn't at all. I don't know of anywhere else that would've taken better care of me. I had a great experience. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
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