I would give them no stars if I could. They have the worst business etiquette about being in time for your schedule. They are more worried about themselves rather than worrying about the quality care of their customer service. Also they will tell you that you have a ton of cavities with out any proof of x-trays in front of you to try to get money out of you. The orthodontist is really nice, but their dentist is awful. Ew just awful.
Terrible customer service. My daughter went here for her first visit. She had to have Xrays done; they were not gentle about this procedure. For a 5 yr olds first time at the dentist, the anxiety level was already high. Once they saw that she was not going to tolerate treatment via their methods, they offered to restrain her with a gurney type bed with straps on it. Who offers this for a child? She is now traumatized. God forbid you try to get records transferred over to another dentist, they will give you the run around, but are nice to you on the phone. I have gone here myself for dental work years ago. I'm not sure if it's the staff now that is the issue, or the quality of care and customer service has gone down.
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