They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They made the extra effort to make sure every question and concern I had was addressed.