. They could've used a few more staff members. They were pretty understaffed and I ended up having to wait quite awhile. There's no way I'll ever be back to this provider. They consistently dismiss m y concerns don't trust them to ever actually look into my concerns and see if they're valid.I had had 2 appts on the 1st appt i waited over an hr and 1/2 for them to make a denture mold, the 2nd appt after waiting another hr.and 1/2 they tell me that i need to schedule an appt with an oral sergeon.when i confronted the dentist his reply was " i didnt see you the last time you were here"... SERIOUSLY??? i wouldnt even refer an enemy to them...
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt w ith. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
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