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Fox Ridge Dental Associates

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Fox Ridge Dental Associates
Fox Ridge Dental Associates
(8 Reviews)
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292 W Ridge Pike # 2 Royersford, PA 19468
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(609) 631-5213 Garden State Smiles of Hamilton
(908) 798-6463 Cazes Family Dentistry, LLC
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About

Fox Ridge Dental Associates

Fox Ridge Dental Associates is a Dentist facility at 292 W Ridge Pike # 2 in Royersford, PA.
Primary Specialty

Dentist

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292 W Ridge Pike # 2, Royersford, PA 19468
Services Fox Ridge Dental Associates is a dentist/dental office located in Royersford, PA. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Fox Ridge Dental Associates at (484) 973-6567 to schedule an appointment in Royersford, PA or get more information.
Consumer Feedback
(8 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
2 star average for Recommended
View All 8 Reviews Add a Review
Recent Reviews
Their office was clean enough, nothing special though. They were very polite and seemed genuinely concerned for my well being. I was mildly frustrated that very few of my questions got answered and they automatically used an upgraded material my insurance didnt cover without offering me the option. I really needed to know a lot more than what I got out of that appointment. The major probelm is the billing office. Ruthy (billing mgr) doesnt return phone calls. My wife and I paid in advance for a procedure and it was determined that we had over paid. Months later, I am still getting the run around and havent received any refunds. BEWARE!!!
by PVerwey xxx.xxx.74.2
November 26, 2012
This is my email to them. Should sum it all up:
I have been a client of Fox Ridge Dental for years now and I must say that I now must move on. Your level of customer service has dropped to well below acceptable levels. I tried to use your online service, which was supposed to be an added convenience, only to be ignored twice. I then proceeded to call to try to make an appointment and was put on hold for 10 minutes and had to hang up because my break at work was over. I then tried the online appointment service for a third and fourth time only to be messaged back saying that I needed to contact your staff on the phone to try to schedule another time that would work. There is a level of professionalism and customer service that earns you customers for life and there is another level that gets you bad word of mouth and disgruntled customers. I am emailing to inform you that you are in the latter and will not be receiving anything but a request for my dental records when I find a good dentist. I sent out a check for the $44 that you guys found the time to request even when you didn't have the time to call me to help me with rescheduling an appointment. I hope that you guys someday return to previous levels of courtesy.
by Better service from prison workers
April 25, 2011
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Recent Polls
Did they follow up with you after your appointment?
Yes.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did this provider answer all of your questions?
Yes
by Brand xxx.xxx.177.53
January 25, 2013
Does this provider welcome questions?
Not at all. They ignored my questions
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
November 18, 2011
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