I have escorted several seniors to appointments. Referrals to Dr Valentine's office were from other dentists. Throughout the procedures, and appointments, all questions asked were welcomed and answered clearly accurately. Extremely attentive to the seniors' needs, Dr Valentine and his staff were kind and reassuring, providing excellent care and service.
They have really great customer service here. They always put their customers first, regardless of the situation. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
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