Rajiva Tirtha, Dr.

Rajiva Tirtha, Dr.
Tirtha Rajiva & Lewis Randall DDS 103 West Clinton Street Durand, MI 48429
About

Rajiva Tirtha, Dr.

Rajiva Tirtha D.D.S. and Associates is a family dental office operating in historic Durand since 1986. Providing dental care for the whole family!
Primary Specialty

Dentist

Gender Male
Services Rajiva Tirtha, Dr. is a dentist/dental office located in Durand, MI. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Rajiva Tirtha, Dr. at (989) 288-6165 to schedule an appointment in Durand, MI or get more information.
Consumer Feedback
(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
View All 19 Reviews Add a Review
Recent Reviews
Great care as far as Dr. Tirtha goes! My children have gone to him for a long time. However, due to his billing staff, nobody in our family will EVER go there again! Our chiildren have Medicaid and Blue Cross. Our son had reached his limit on services for the year that Blue Cross would pay, so Medicaid would pick up the rest of his bill. The only problem with that is that his medicaid had been, unbeknownst to me at the time, canceled. Dr. Tirtha's billing staff supposedly verifies Medicaid eligibility BEFORE seeing patients. For some reason, according to Melissa, who works there, the person who was supposed to verify my son's eligibility that day, didn't. So, now they are sending me a bill for $1,234.00! Melissa has been so rude to me. First she told me that yes, they are supposed to verify insurance and she doesn't know why the other girl failed to do that and that she would try to "figure something out with the doctor". Then, during the next phone call, she told me that "services were performed and verifying insurance is just a courtesy we offer" and that the bill is now my responsibility. Well, if it is a courtesy they offer, they why didn't they do it??? I would have appreciated them extending that courtesy to me! I have spent countless hours on the phone between Department of Human Services, Delta Dental, Healthy Kids, and Dr. Tirtha's office for months now trying to get THEIR mistake fixed to no avail! I have sent a form in to DHS to try to get this bill paid by Medicaid since the Medicaid being canceled was a computer error. I have heard nothing as of yet from them and now Dr. Tirtha's office is threatening to send me to collections!!! I was told by a lady who works at Delta Dental that it is the responsibility of the billing people to make sure that the insurance is verified before seeing the patient. THEY failed to do that. I didn't know his Medicaid had been canceled! Do not trust the people who work in Dr. Tirtha's office! They do not do their jobs and it will cost your family money!
by Tracey Malachowski Funk xxx.xxx.53.246
November 20, 2012
Recent Polls
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.245.159
January 15, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Jackie xxx.xxx.67.4
March 11, 2013
Add a Review