All the equipment at this office seems a little old and outdated. It's usable, but just barely. Their office looked like the cleaning crew may have skipped a week. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. Not to mention, i had to re-register as a new patient and they used my 2 missed appts from two years ago, and when i missed one this time and i was dropped from the clinic and now i cant get back in anywhere,. if i had to re-register as a new patient why would they use old files!!!!!!!
I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. The restrooms here weren't that clean, but they weren't out-of-control disgusting. I didn't mind using them but would have preferred a cleaner facility. I felt like my needs were mostly met, but they didn't make any extra effort. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. Their staff was not friendly at all, I didn't feel welcome there.
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