O'Brien Family & Cosmetic Dentistry is dedicated to providing superior care to those individuals who entrust us with their dental healthcare. Our primary goal is to respond to their needs. Our dealings will always be professional, courteous, helpful and cooperative.
O'Brien Family & Cosmetic Dentistry provides quality dentistry for people of all ages. We aim to be the best "one-stop" dental center in our community by offering a wide range of dental services. We recognize the value of and refer to dental healthcare specialists who share our philosophy of dental practice.
We pride ourselves in our patient-centered practice that provides thorough patient education, gentle treatment methods, well-trained staff and exceptional patient service. Our goal is to do everything possible to make dental visits pleasant for our patients. We consider respect, trust and integrity to be essential in our dealings. We expect honest, ethical behavior from ourselves, and we encourage it in others. We are progressive in our response to the changing needs of our business and prudent in the management of our resources. We value superior, high-quality performance at all levels.
Without apology, we are profit-oriented, for only profitable companies can adapt and survive to meet their long-term commitments to patients and Team Members.
O'Brien Family & Cosmetic Dentistry's Team Members are critical to our success as a dental healthcare provider. We will respect their individuality, recognize and reward their good performance and provide opportunities for their growth and development. We offer a multi-cultural environment that functions in a family-like atmosphere.
Our Team Members live and work in the larger context of society. Therefore, we value and encourage responsible individual and corporate citizenship. We recognize our obligation to be a positive influence in the communities in which we maintain a dental influence.
Years In Practice35
Office StaffPatricia O'Brien, D.D.S Christina O'Brien Kimberly Snyder, R.D.H Dawn Reightler, C.D.A Candace Bertsch, R.D.H
I had the unfortunate situation of breaking a tooth... on Memorial Day! !!-800 Dentist tried to find someone for me, but all the dentists that claimed they were open on the holiday or provided emergency services, were not open.
I also called 3 dentists personally that stated in their websites that they offered emergency care, and called their "on call" phone. No return calls.
Finally, I figured I would try this office, I had been meaning to make an appointment there anyway. I called their emergency line, and the doc picked up immediately!
She was out of town, but talked me through what to do until I could get in to see her or someone else, and will be doing her best to work me in tomorrow.
Talk about amazing customer service from a dentist! There aren't a lot of people like Dr. O'Brien out there anymore.
I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
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