O'Brien Family & Cosmetic Dentistry is dedicated to providing superior care to those individuals who entrust us with their dental healthcare. Our primary goal is to respond to their needs. Our dealings will always be professional, courteous, helpful and cooperative.
O'Brien Family & Cosmetic Dentistry provides quality dentistry for people of all ages. We aim to be the best "one-stop" dental center in our community by offering a wide range of dental services. We recognize the value of and refer to dental healthcare specialists who share our philosophy of dental practice.
We pride ourselves in our patient-centered practice that provides thorough patient education, gentle treatment methods, well-trained staff and exceptional patient service. Our goal is to do everything possible to make dental visits pleasant for our patients. We consider respect, trust and integrity to be essential in our dealings. We expect honest, ethical behavior from ourselves, and we encourage it in others. We are progressive in our response to the changing needs of our business and prudent in the management of our resources. We value superior, high-quality performance at all levels.
Without apology, we are profit-oriented, for only profitable companies can adapt and survive to meet their long-term commitments to patients and Team Members.
O'Brien Family & Cosmetic Dentistry's Team Members are critical to our success as a dental healthcare provider. We will respect their individuality, recognize and reward their good performance and provide opportunities for their growth and development. We offer a multi-cultural environment that functions in a family-like atmosphere.
Our Team Members live and work in the larger context of society. Therefore, we value and encourage responsible individual and corporate citizenship. We recognize our obligation to be a positive influence in the communities in which we maintain a dental influence.
Years In Practice35
Office StaffPatricia O'Brien, D.D.S
Kimberly Snyder, R.D.H
Dawn Reightler, C.D.A
Candace Bertsch, R.D.H
I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. Alth ough I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowd ed waiting room like other places I've been too. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They were able and willing to answer every question I had. I definitely felt informed.
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