Rockcreek Dentistry

Rockcreek Dentistry
Rockcreek Dentistry 5301 East State Street Suite 307A Rockford, IL 61108
About

Rockcreek Dentistry

Rockcreek Dentistry is a Dentist facility at 5301 East State Street Suite 307A in Rockford, IL.
Primary Specialty

Dentist

Practice Rockcreek Dentistry
Services Rockcreek Dentistry is a dentist/dental office located in Rockford, IL 61108. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Rockcreek Dentistry at (815) 398-0191 to schedule an appointment in Rockford, IL or get more information.
Consumer Feedback
(10 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
View All 10 Reviews Add a Review
Recent Reviews
I've never been to this place because I cannot get an appointment. The phone just rings. It's a drag to have a dental HMO because the choices are few and the care is often not the best. I can't imagine having this office as my dental go-to when they don't even make an effort to answer the phone. I even told my insurance company they don't answer the phone so they tried calling and called me back and said the same thing. When I tried another time in January, there was a message saying they were closed for a vacation and wouldn't return until a date in February. Ridiculous!
by MTC XXX.XXX.17.150
I've been trying for a few weeks to get an appointment with this place. I cannot go to my last dentist because they completely botched my root canal and I refuse to go through that again. I had been TOLD that this place was better and would do a wonderful job. I have yet to even SCHEDULE an appointment. I've called every day for a few weeks, and no one ever picks up. The receptionist, Donna, needs to be let go. If/when she calls back, she leaves snarky messages and implies that I am incompetent. I have explained in every voicemail I've left that I work a 9am to 6pm job, M-F and have only one 30 minute break each day that I can call or receive calls, and she has made no attempt to reach me at my specified time. They need to either fire her and get someone who does properly know how to work a telephone, or hire more people.
by What's the point of having a phone if you don't answer? XXX.XXX.78.143
Recent Polls
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
Was the provider's staff welcoming to you?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous XXX.XXX.228.165
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did your teeth cleaning feel rushed?
No
Did this provider answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
by Anonymous XXX.XXX.229.130