I've never gotten a call to remind me about my upcoming appointment. It made me feel like they didn't care whether I showed up or not. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. Experience was HORRIBLE!!!!! Only go here if you want to have an extremely painful experience and unsympathetic staff to deal with. They scheduled way too many appointments at the same time and were just concerned with herding the people through, didn't care about their patient's comfort or the concerns of their clients.
They answered most of my questions but I could have used more information. Their staff is the most friendly, welcoming staff I've ever dealt with. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. Having my teeth pulled was a very scary expirence for me. We had no consultation prior and the procedure was so fast and uncomfortable I left bleeding and crying and noone cared. Felt like something out of an old horror movie.
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
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