The doctor was amazing and makes others in the same field look like beginners. Doctor was friendly and gracious. The staff was not friendly or gracious. Only the doctor makes me feel at home and relaxed. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. There was no annoying music playing while I waited or during my visit. It's always a variety of music. I appreciated that they didn't have that typical elevator music on. The assistant acts superior to the patients, as if she has "pull" there. She needs to leave. He would have more people joining the practice if he didn't have his assistant. Doctor does seem concerned with our health. With this new kind of concierge practice, the doctor needs to get away from the typical "doctor/patient" relationship and think about it becoming more of a "doctor/friend" relationship. Make the patient feel comfortable that they can tell him anything. Don't throw the title of "doctor" in front of his patients. Be a friend (who just happens to be a doctor). Behind the desk area seems to always be cluttered and getting worse. Very Messy. Bathroom was very clean. Exam rooms are also cluttered. I'm sure it was for convenience, but I don't like the monitor attached to the wall. I was more impressed with the computer being carried around room to room. Too many "pamphlets, advertising" in the room. I would suggest keeping those undercover. Sometimes there has been a fowl odor in the office coming from the kitchen area. I would, as many of his patients would, highly recommend him. We just turn the other way when we have to deal with his assistants.
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