I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. I was completely satisfied with my visit and feel that it was time and money well spent. I am lucky to have found such a great dentist. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
Their dental equipment is always very clean. I can tell they sanitize it all the time. My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 50-50 chance. However they like to force procedures on you and when they make a billing mistakes they are unwilling to fix it. Be careful they will try to schedule you for an appointment that you never agreed to and charge you a fee if you don't show up.
It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Their dental equipment is always very clean. I can tell they sanitize it all the time. They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. I really don't trust them to only recommend dental procedures I need. It seems like every time I'm there they recommend some ridiculously expensive procedure that I know I don't really need.
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