They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I thought that everyone on the staff was very nice and friendly. I did feel welcomed during my visit. They paid close attention to me and all of my questions were answered. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. After my appointment, my gums kept bleeding for a little while, but it eventually stopped. I feel like the bleeding could've been avoided though if thy had been more gentle.