I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
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