Joyce Chams, MD - Service Ratings
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Gynecologists & Obstetricians (OBGYN)
Northwestern Medical Group Faculty Obstetrics and Gynecology
Chicago, IL
Northwestern Medical Group Faculty Obstetrics and Gynecology
Chicago, IL
Northwestern Medical Group Faculty Obstetrics and Gynecology
Chicago, IL
Northwestern Medical Group Faculty Obstetrics and Gynecology
Chicago, IL
Chams & Chams
4200 W Peterson Ave Ste 101
Chicago, IL 60646
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 66 Poll Questions:Did this provider rush your appointment?
Asked 5 times
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Answered "No" (80% satisfaction) 1 time
Answered "Yes, I barely had any time to ask questions" (40% satisfaction) 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 3 times
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 2 times
Answered "Yes, it never fails. I'm put on hold forever when I call" (40% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "Yes, I had to wait forever." (20% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 8 times
Answered "Yes" (80% satisfaction) 5 times
Answered "Absolutely Not! My appointment always conflicts with my schedule" (20% satisfaction) 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Answered "No, they are almost always unavailable" (40% satisfaction) 1 time
Did this provider show attention to detail?
Asked 5 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 2 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 2 times
Answered "Absolutely" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Answered "Never, they are very reliable." (100% satisfaction) 2 times
Was this provider late to your appointments?
Asked 2 times
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 1 time
Answered "Yes, they were over an hour late for my appointment" (20% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 2 times
Answered "Sometimes, a little too often" (60% satisfaction) 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 3 times
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 2 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
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