This is the worst office ever!!!! I came in for my appt. Only to find it flooded and I mean flooded.....you was actually walking through water.....the place smell like mold and mildew...I went into the bathroom only to find mold all up the walls, not to mention it was raining on me....then I was seated in this old chair with one arm off and a screw sticking me in the side. The Dr came in to do my exam and proceeded to put the mirror in my mouth without gloves...I guess the look on my face gave him the impression that I wasn't happy....he put on gloves. Then after my exam, he told me that I would hear from my insurance if they approve my treatment....I called my insurance and told them not to ever send me back to that nasty office... The health department should shut them down....that can't be safe or healthy for anyone.
Dr. Newton and his staff are always friendly and helpful. They are personal and always ask about my welfare, and show real interest and concern for me. The are efficient and thorough, and I feel confident in their ability to provide the best care for my dental health.
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. The dentist wasn't friendly in the least. I have never felt more unwelcome somewhere. I fell completely discriminated, and it was my fist racism experience in my life! I even left the office before he treated me. I can not believe that a person like that is even allowed to practice medicine with humans.
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