Terrible customer service from both Negrin and staff. 2 hour wait is typical. "consultations" last about 5 minutes. it really is just an excuse for a copay and billing. Seems to be writing a lot of in formation down during the so-called session except the only questions ever asked are "Medicine working?" "How do you feel?" Followed by nothing but a script. And you have to have the session to get the meds. Schedule conflict and you cant make an appointment....no meds even if the patient runs out. Today was last straw. Staff called to confirm appointment, except they had the wrong time. Argued with me that I was wrong. Basically told me to take it or leave it. I asked why they were arguing with the customer. The receptionist told me I better take a deep breath and calm down. Then finally accepted my time stating they had to double-book and b/c of me everyone would have to wait, and we were lucky to be a patient because there is a shortage of psychiatrist in Savannah. Later same day, found another Dr. and cancelled my child's appointment. I have never been treated this way. Nothing good to say.
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