The office of Richard Crossland operates smoothly and efficiently. The staff is amazingly competent as well as enjoyable to spend time with. There is a sense of humor present and they make the appointments stress-free and comfortable. Dr. Rick is extremely gentle and very aware of patient's needs and expectations. He has always met mine. I have been so comfortable with Dr. Rick for the last 20 years that I even flew back to Clearwater when living in Atlanta, Charlotte, and around the state of Florida for all of my dental exams and work.
Dr Crossland is a COMPLETE FRAUD. i paid a FORTUNE for what i thought were two brand new veneers on my front teeth and 8 years later within two weeks of each other my 2 TEETH THAT HE WORKED ON, MY TOP FRONT TEETH, FELL OUT!!!! I AM 31 YEARS OLD...I CALLED HIS OFFICE AND HE WOULDNT EVEN TALK TO ME OR SEE ME AND THE RECEPTIONIST ANGRILY YELLED AT ME AND HUNG THE PHONE UP SAYING THAT THEY ARENT GUARENTEED....THEN I FIND OUT THAT THEY WERE NEVER EVEV VENEERS, JUST REGULAR CROWNS.....WE ENTRUST DR AND DENTIST AND THIS IS WHAT THEY DO???
Rick and I have had a 25+ year relationship. You couldn't ask for a better more involved health care professional! My wife also uses his services and she could not be more pleased! Rick has not changed since the first time I needed his services, to now when I need a root canal (in pain and no appointment). He and his staff ALWAYS finds a way to work in those dental problems that occur from time to time, in a very timely manor. The atmosphere is always light and uplifting, which is uncommon in todays practice of medicine. The staff reflects his caring manor and nothing EVER seems to be a problem or a bother. I also must admit that I am NOT a great patient, yet they not only try, but do, make me feel at ease with every single visit. They also take the time to make sure that the instructions are clear and understood. Also, his dental hygenists are every bit as kind and careing as one could ask for. Rick has assembeled a staff that is second to none, and they are the kind of professionals that should be a model for ALL others. Bruce Ps. I have never had to wait past my appointment time because they were running late, nor have I ever been 'pushed back' due to them running behind! I have recommended Rick to quite a few friends, and they are now his clients too!
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