I have been a patient of Dr. Abdulla for many years, I first met him working together at an ER in Macon. I have referred many friends and family members to him. He is an excellent doctor, as are the physicians that he has in his group. He is very knowledgeable and eager to help his patients. I always want to tell the patients who may get frustrated while in the waiting room - this is worth the wait. It is not easy to find a doctor that will take the time to really treat you, these doctors will treat you and listen to you. His nurse Pearl is also great and they always do what they can to make you feel better. I have changed insurance carriers many times over the last 20 years but have kept this same doctor - with no plans of seeing anyone else.
Dr. Al Wawi is rude and does not respect you in any way. He cares moe about hearing his voice then hearing your concerns. He likes to be little you and make you feel like you are a child. The place in side is nasty the staff is nice to a point if you make an after hours call your better off just going to the hospital because they will not call you back. He is just in it for the money and not for your health in anyway! The magazines in their waiting room were so boring. It made my time in the waiting room drag. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. The equipment was so outdated and old that it was borderline dangerous. I was scared for my safety. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through.
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