They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
The toothpaste they used during my cleaning tasted fantastic. It was one of the best I've ever tasted. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there.
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
I am not sure about the other reviews on this site, but I had a wonderful experience with Dr. Nogacek. He did a wonderful job with my implants and my teeth look and feel great. Would highly recommend him to anyone.
He took the time to answer my questions and make sure I understood everything.
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