Although I was hoping to be able to watch my favorite show during my dental procedure, they had plenty of magazines for me to look through. My procedure flew by because I had something to distract me the entire time. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all.
I want to start by saying my rating is being generious. I went in to have a few extraction done so that braces could be placed. At the time the oral sergeon was aware of that. He had some trouble removing one of the molars. At no time during the procedure did he inform me that he was having to remove the bone to get the tooth out. I was not informed that happened until my follow up a week later. due to inflamation and infection from the extraction i was not able to have the lower braces placed. At the follow up appointment the doc was unaware that I had come in before the scheduled follow up due to extreme pain. Was my chart even looked at? At that time he informed me that with the bone missing and he was not sure if the orthodontist was going to be able to close the gap from the missing tooth. He wasnt sure if the bone would grow back. His recommentation to me was. "if it was my mouth I would get a bridge." Which I think is highly unproffesional. As a patient I would expect to be notified of a change in a procedure. But instead the solution would cost more money for me. At the end of the follow up appointment he was unaware that the top braces were already placed. If a thorough exam of the extractions was done that should have be noticed. One more thing to add when i asked for sedation he explained I would have to reschedule the appointment do to obligations after work. Due to this experience I will never have treatment at your office again. Nor would i recommend you to anyone.
They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. I wasn't told anything about my dental procedure. I'll have to do my own research. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. They barely acknowledged me and rushed me in and out of the office. Not only did I not receive any sample toothbrushes or toothpaste to take home, they rushed me out the door. It seemed like they couldn't wait for me to leave.
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