There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Their office was nice and quiet. I was worried it would be overly loud but it was fine. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. But at the end they didn't tell me how many test they need to do. Only when I got a BIG bill from lab I wondered why I need to pay for so many test when she right away told me that everything is fine.
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