The office was easy enough to find. Every time I had a concern, or if I called to ask a question, They always try to get me in as soon as possible. I can usually get an appointment right away, and I never have to worry about them rescheduling it. They were easy to reach in an emergency. Dr. Cigno is very thorough and takes his time in the diagnostic area. He always comes away with the proper diagnosis. You don't find doctors like him. My daughter suffered with stomach pain for over two years with no relief from any doctors. One visit and Dr. Cigno pinned it - Gallstones. Within a week my daugther was operated on and they found 150 stones. The concern was they had to operate before she had another attack. After two years on prevacid and paying for doctors visits with no relief, the other doctors didn't even make the connection. The Cigno is the best of the best!
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were absolutely amazing and make others in the same field look like beginners. I don't know of anywhere else that would've taken better care of me. I had a great experience. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
Dr. Cigno is analytically gifted and has a comprehensive understanding of medicine.
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
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