Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back