I had to wait a while after I arrived for my appointment. The staff didn't even keep me updated about how much longer it would be. Every time I've called and left a message, I've never heard back. It's extremely annoying. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there.