I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I have already sent so many people here. They truly deserve more recommendations than I can give! It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not.
Dr. Killough and his staff took care of my entire family for years. Wish I still lived close enough to still be going to this Dr. They staff was always friendly and respectful. Dr. Killough was always very informative and just the best.
Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
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