Sometimes I have to wait a little, but when they see me they give me the time I need, so I don't mind the wait. They are thorough, and like true family doctors, they will ask about my family when I am there. (I do think the health of each family member affects the others.) They have taken care of my family for 28 years. So I must think they are great. The office staff and the nurses are all great as well as the doctors.
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They made the extra effort to make sure every question and concern I had was addressed. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question.
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They always make sure to return my phone call as soon as possible. They've never left me waiting. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
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