The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. I was so happy with my appointment! I'll be telling friends and family about this good experience. They were definitely available to be reached in an emergency. They returned my call almost immediately. It is a relief to know that I can count on them to be there for me when I need them the most. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. I have already sent so many people here. They truly deserve more recommendations than I can give!
They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves.
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