I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I appreciated that they didn't leave me unattended during my appointment. They were very attentive the entire time. I didn't spend a lot of time in the waiting room at all. They called me back to see the doctor very quickly.