Edward R Cohen, DPM practices as a Podiatrist in GULFPORT, MS.
ServicesEdward R Cohen, DPM provides podiatry in GULFPORT, MS at 12056 MOBILE AVE, GULFPORT, MS 39501. Podiatrists are able to treat conditions and disorders of the foot, ankle and lower leg. A Podiatrist may treat bunions, calluses, ingrown toenails, heel spurs or foot deformities.
To determine if Edward R Cohen, DPM can help you, please call the GULFPORT, MS office at (228) 832-4475 for more information.
My appointment with Dr. Cohen was scheduled for 4 o'clock. When I checked in there were no less than 20 people in the waiting room. Keep in mind, also, that there is only one doctor in the facility. Firstly, I was frustrated because they were unable to find my referral. I had it faxed to their office 2 weeks prior, and confirmed that it was there. The receptionist made a phone call to the back area where insurance is processed. The office said that they didn't have it. They sent a tech back to check again. When he returned he told me that it was not there. One final tech went back and returned with the referral...20 minutes later. Throughout this time, all of the techs were yelling to eachother across the lobby about the condition of each of the patients that were currently being taken care of. As a hospital employee myself, I knew that this was absolutely a HIPAA violation. When I was finally called back (one and a half hours later) I was taken into a room with another patient. Our exam chairs were facing each other, and there was no partition in between. She and I both had our symptoms, diagnosis and treatment discussed in front of each other, again, with no regard to HIPAA regulations. I received x-rays from a tech who was CLEARLY not qualified for the job. I am an x-ray tech, myself, and I know that the images he took were not standard x-ray images. He also practiced improper technique when making his exposures. I was given steroid injections, even though I refused them. I first asked if the injection was going to be safe as I am still breastfeeding. He was unsure, so he looked it up on his phone. When he was unable to find a satisfactory answer, he continued to draw up the steroid anyway. The tech in the room at the moment and I both said that it probably wasn't necessary, and that I would try the orthotics and sleeping boots they had given me and that we could re-assess at the next appointment. He proceeded to inject me anyway. As he was preparing for the other foot, I told him that I did not want the injection, and he obliged temporarily, but ultimately injected me anyway. I was also later informed that the wait had been so long because, in an attempt to make up fir the holidays that week, Dr. Cohen scheduled 40 patients betweek 2:30 and 6:00 that evening. This clinic is absolutely unprofessional and I would NOT recommend it.
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I felt very safe in their care. I definitely trust them.
Like others, I experienced an hour and a half wait in an over-run office, refused to be treated in the bigger room with other people, was given x-rays, shots, and foot pads. I had no explaination as to what I was given and why. However, when I left, I felt no pain. Still feeling uneasy, I returned in two weeks when the pain returned thinking that a second chance was a good idea. Same as before, but even less communication. Same long wait, doc came in gave shots asking ME about where to put them, but this time I am still in pain. Also, I just wrote down what the doc gave me so I could research it when I came home! I am looking for someone else. He may be a great doc but I just can't handle the office experience and he is strange and creepy!
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