Luis Hernandez, MD

Luis Hernandez, MD
1817 W BEVERLY BLVD MONTEBELLO, CA 90640
About

Luis Hernandez, MD

Luis Hernandez, MD practices as a General Practitioner in MONTEBELLO, CA.
Primary Specialty

General Practitioner

Services Luis Hernandez, MD offers the services of a General Practitioner in MONTEBELLO, CA. A General Practitioner offers physical examinations, cholesterol testing, wound care, pap smears, immunizations, skin biopsies, fitness programs, stress reduction plans, ongoing evaluations, bone density testing and menopause treatment among other services.

Please call Luis Hernandez, MD at (323) 721-5524 to schedule an appointment in MONTEBELLO, CA or to get more information.
Consumer Feedback
(7 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
View All 7 Reviews Add a Review
Recent Reviews
Luis Hernandez refused to see my son b/c he doesn't have a PPO insurance plan. However the doctor IS listed as an available doctor BOTH PPO and HMO on our insurance roster. When I spoke with my insurance they told me it was the doctor's responsability to request removal from the panel of available doctors. One can only assume he doesn't want his name removed so that he can see the PPO patients but not the EPO patients. That isn't how it works, either you see them all (PPO AND EPO) or you don't see them at all.
Further more, his office staff is extremely RUDE. I basically had to do all the work for them. I had to call my ins co & ask them to fax his eligibility to their office b/c they were going to treat him as a cash patient instead of calling the insurance themselves to verify eligibility. Then after I got the insurance faxed to them the doctor STILL refused to see him b/c he is EPO. Although EPO isn't HMO it is still billed like an HMO insurance. Furthermore the staff said they didn't know why they have his name listed as available. That's b/c he only wants the PPO business and not the EPO/HMO. This is Discriminatory &UNETHICAL health practice. If this is how he behaves towards patients with insurance he doesn't like, imagine how he would treat you/your child/mother/wife/husband for any other reason he doesn't like about your insurance plan. I can't stop people from going to him, but thankfully I can give my opinion. I reported him to my insurance plan & the IPA he is affiliated with & now to the BBB!
by EPO Advocate! xxx.xxx.126.26
May 21, 2012
Recent Polls
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.203.246
May 23, 2013
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 17, 2011
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