They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. Dr. Ball likes to give the patient plenty of time for a visit and to make him/her feel comfortable to ask questions. However his scheduling needs to reflect that; i.e. can't then schedule like Carillon but allot a Dr. Ball appt time. Because he is a popular doctor who stretches himself too thinly, you end up having to go elsewhere for issues that arise between physicals. My only question in terms of his recommendations has to do with requesting me for the last two years to come in every 6 months for bloodwork when I really don't have pressing health concerns or medications. I guess you give up something to get something so I'll probably stick with him as my primary care physician.
Dr. Ball is great. IF you ever get in to see him. For a physical, he's good. If you have 8 months to hold off on getting in and 3 hours to wait once you get to your "appointment". His staff is rude, unorganized and so unfriendly that it makes me feel sorry for them. They must really hate their career choice. I have never once called there and not been put on hold for a minimum of 5 minutes. If you get sick you always have to see another doctor & plan on waiting for at least an hour in the waiting room and an hour in the actual exam room. They just don't care about people at all there. I have sat in the waiting room and could not believe how they spoke to elderly sick people. I have finally transferred to another doctor and I wish I had done it so long ago. My husband feels the same way.
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