I tried to make an appointment today. Apparently they closed, the place is for sale and I never got a letter indicating they are closing and no information about getting records sent to a new Dr. There are no phone numbers or contact information on the building, just a for sale sign. I was a contented patient for over 10 years, I am upset and disappointed they didn't contact me ( and, most likely, all other patients) about this. Tomorrow I will have to talk some unknown new provider into an appointment right away, not in weeks and weeks for a new patient appointment.
After making several phone calls and getting no answer today (Jan. 2013), I went to Dr. Garcia's Judson office. I found an empty office and a note on the door stating that Dr. Garcia had retired effective mid-December 2012. There was no other information other than a fax number and the obligatory "we apologize for any inconvenience" line. Another disgruntled ex-patient happened to be there as I was reading the note; he stated that the fax number in the note did not work; he had been trying unsuccessfully to get his medical records for over a month. He told me that his new doctor had told him to contact the Texas Medical Board for his records. I received NO letter stating his intention to retire. Having been a patient of Dr. Garcia's for over 10 years, I am grossly insulted at his utter lack of professionalism and courtesy.
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