Tim Shepherd, MD - Staff Ratings
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Lowell Koppel, MD
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Baylor Scott & White Primary Care - Castle Hills
Lewisville, TX
Baylor Scott & White Primary Care - Castle Hills
Lewisville, TX
Baylor Scott & White Primary Care - Castle Hills
Lewisville, TX
500 N. Valley PkwySuite # 101
Lewisville, TX 75067
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Staff
4 Star Average Based on the Following 17 Poll Questions:Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 2 times
Answered "Yes, they made me feel like I shouldn't have called" (40% satisfaction) 1 time
Answered "No, they didn't make me feel uncomfortable" (80% satisfaction) 1 time
Was this provider's staff friendly?
Asked 9 times
Answered "Not Really" (40% satisfaction) 1 time
Answered "Yes, they went above and beyond" (100% satisfaction) 5 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Friendly Enough" (60% satisfaction) 1 time
Does this provider maintain a professional appearance?
Asked 2 times
Answered "Yes, he/she looked very professional" (80% satisfaction) 1 time
Answered "Absolutely! You can tell that he/she really makes an effort to look professional" (100% satisfaction) 1 time
Was this doctor's staff friendly?
Asked 3 times
Answered "Friendly Enough" (60% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 2 times
Did a staff member acknowledge or greet you when you entered?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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