Dr Wilson is so down to earth and easy to talk to. She is very knowledgeable and caring. This is the best family practice in Papillion - Omaha <url removed> waiting area here is extremely spacio us. There is never overcrowding and everything is spaced appropriately. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. The office is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
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