Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Were you able to relax during your appointment?
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding