I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. The chairs they had in the waiting room were average, I would say. They weren't amazing but they weren't totally uncomfortable either. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
They were so easy to reach. They answered my call immediately. Doctor even gave me an after hours number (personal) in case I had an emergency or if I was worried/scared about some test. I left a message that was not urgent, but she called me after hours to discuss my concerns frustrations over a different office . It is a relief to know that I can count on them to always be there for me when I need them the most. When you go to the doctor, you can feel rest assured that you will SEE the doctor and not a physicians assistant. The doctor is smart, listens, and is very thorough and proactive. You get a sense that you are not a number and that they care about YOU the person and your life. The office is conveniently located and easy to find. The staff is a reflection of the doctor. The staff very personal and attentive to your concerns and needs. They went out of their way to make me feel special and respected, and were very sympathetic to my situation! I've never seen more kindness and empathy anywhere else!! They always make sure to return my phone call as soon as possible. They've never left me waiting. I;m impressed by the short wait. Not more than 10 minutes. I can only imagine that if they are ever behind, it's most likely because a patient really needs the extra time.
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