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Directory
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Providers
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Doctor
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Family Doctor
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TN
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Franklin
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James R Macdonald, MD
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Poll Results
Profile
Reviews (88)
Phone Numbers & Directions
James R Macdonald, MD - Service Ratings
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Maury Regional Medical Group Primary Care | Columbia
Columbia, TN
Get Featured on Wellness.com
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Learn More
4.5
(88 Reviews)
>
Get Phone Number & Directions
2105 EDWARD CURD LN
FRANKLIN
,
TN
37067
Consumer Feedback
4.5
(
88
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 72 Poll Questions:
Did you spend a lot of time in the waiting room at this provider's office?
Asked 3 times
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 2 times
Answered "Yes." (80% satisfaction) 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 4 times
Answered "Absolutely not. I was forced to call the emergency room." (20% satisfaction) 1 time
Answered "Absolutely! I can always count on them" (100% satisfaction) 3 times
Was this provider sympathetic to your situation?
Asked 4 times
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 5 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 4 times
Answered "No, they were polite" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "Never, they are very reliable." (100% satisfaction) 3 times
Does this provider remember you by name?
Asked 3 times
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 2 times
Did this provider show attention to detail?
Asked 2 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 3 times
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
Answered "Somewhat, but I didn't feel like they cared about my needs" (60% satisfaction) 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Did this provider rush your appointment?
Asked 3 times
Answered "No" (80% satisfaction) 3 times
>
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Map and Directions
2105 EDWARD CURD LN, FRANKLIN, TN 37067